Safe holidays: how we increase your trust

We will take care of you at our best, as much as we have always done , but with more ideas and services!

Here the good reasons to book serenely :

SANITIZATION AND SAFETY

• In addition to daily cleansing, it will be added a supplementary and special control of the whole structure, common areas, restaurant, rooms and SPA
• Installation of hand sanitizer dispensers
• Key rooms will be sanitized
• Washing of the linen and oft he restaurant’s pieces of cutlery with certified sanitizing products and high temperatures

CHECK IN ONLINE

Register your data from home, once you arrive here, you only have to show your documents and pick up the keys, without waiting at the reception.

INFORMATION DURING YOUR STAY

Through internal digital services you can get in touch with the staff for:

• Consult the breakfast, lunch and dinner menus
• Ask for room service
• Book access to the wellness centre
• Receive advice to personalise your holiday

SOCIAL DISTANCING & COOKING

• Safety distance between the tables in the restaurant
• The room service is modified to ensure your safety
• New delivery service: on request, your meals directly served in the room
• Would you prefer to organize anything by yourself? Our suites and apartments have got their own equipped kitchens, for maximum safety

CANCELLATION POLICIES

• FREE CANCELLATION until 7 days before arrival
• VOUCHER of the value of the deposit, to reschedule your stay at another time, for cancellations from the 6th day before your scheduled arrival.

PROTECT YOURSELF AND OTHERS FROM GETTING SICK

In order to protect people's healt within accommodation facilities, and guarantee the safety of the enviroment, we inform you that we have takken some precautionary measures, as required by current regulations.

In implementation of these measures, we inform you that entry is noy allowed:

• if you tested positive for Covid-19 or are in the period of an enforced quarantine,
• if you have been in contact with a case of Covid-19 in the last 14 days, or if you are coming from WHO designated risk areas,
• if you have a temperature (above 37.5°C) or other flu symptoms. If these symptoms start after entering the faility, you must promptly inform the company manager, taking care to stay at an appropriate distance from other people, and notify your doctor and the health authority.

By entering the facility, you undertake to comply with all the provisions of the Authorities and the rules of the company, and in particular to keep social distancing, wear a face mask when necessary and observe correct hygiene behaviour.

We are all ready and we are waiting for you, we will be your accomplices and friends.
Even WITH THE MASK, we can wink at your holiday!